Privacy Policy
This Privacy Policy explains how Homefinor (hereinafter referred to as “we” or “us”) collects, uses, stores, and protects personal information when users interact with our online store and related services.
1. Scope of This Policy
This policy applies to any interaction you have with our online store, including browsing products, placing orders, submitting inquiries, making payments, or accessing any related service where personal information may be collected or processed.
2. Information Collection Methods (Including Cookies)
We may collect information in the following ways:
Information you provide voluntarily, including:
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Name, email address, phone number, and shipping details
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Order and payment information
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Messages and interactions with customer support
Information collected automatically, including:
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Browsing behavior and session records
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IP address, device type, and access time
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Interaction logs for analytic purposes
Use of Cookies
To support a smooth browsing and ordering experience, our site uses Cookies to:
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Remember user preferences
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Maintain shopping cart functionality
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Monitor visit patterns and improve site functionality
Users are informed about Cookies and may choose to allow or decline them. Declining Cookies may affect certain functions of the website.
3. Use and Limited Sharing of Personal Information
Your information may be used for the following purposes:
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Processing orders, shipping goods, and providing associated customer care
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Improving online services and enhancing user experience
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Retaining transaction and communication records where appropriate
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Sending permitted service notifications
We do not sell personal information.
Information may only be shared under the following limited conditions:
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When necessary for completing orders, including processing payment and parcel delivery
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When required for permitted compliance or recordkeeping requests
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When the user clearly grants consent for a defined purpose
4. Data Storage and Cookies Consent
Personal information is stored securely with reasonable protective measures to prevent loss, misuse, unauthorized access, or alteration.
Retention duration varies depending on operational needs and relevant obligations.
Cookies remain stored according to user browser settings and selected consent preferences.
Users who no longer wish to enable Cookies may adjust browser settings to disable or limit tracking.
5. User Rights
You may exercise the following rights regarding your personal information:
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Access: Request confirmation of the data we hold
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Correction: Update inaccurate or incomplete information
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Deletion: Request removal of stored data where appropriate
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Restriction: Limit how your data is handled
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Withdrawal of Consent: Cancel previously given permissions at any time (such as email preference subscriptions)
To submit a request, please use the contact details listed below.
6. Legal Basis for Processing (Under GDPR Policy Principles)
We process personal information in accordance with the following legal grounds:
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Performance of a Contract
Processing necessary to fulfill an order, provide purchased goods, or handle delivery and service support. -
Explicit Consent
Applicable when users voluntarily opt in to receive newsletters or communications. -
Compliance with Legal Obligations
Required retention of transaction or communication data for tax, accounting, and permitted administrative purposes. -
Legitimate Interest
Enhancing the browsing and shopping experience, maintaining service reliability, and preventing fraudulent or unauthorized activity.
7. Contact Us
If you would like to submit a request, ask a question, or receive support regarding your personal information, please reach us at:
Address: 17517 Tobermory Drive, Pflugerville, TX 78660, US
Phone: +1 (325) 374-4458
Email: customer@homefinor.com
Business Hours: Business Hours: Monday to Friday, 9 AM – 6 PM (Australia/Sydney, AEST/AEDT)